Shipping

 ***Deliveries within Victoria are only $17*****
Or pick in store from 515 Nepean Hwy Bonbeach is available on open day or. by appointment. - use the PICKUP code on check out. 

 

We ship corals overnight Australia wide for a flat rate of $28 and $17 within Victoria via Toll Priority. Unfortunately, Northern Territory orders carry a $20 surcharge for most orders. 

We may use Sendle or Australia Post for hard goods which is between 1 and 7 days depending on location.

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All corals are shipped in Polystyrene boxes and double bagged with insulation to ensure no leakage. Ice packs or heat packs are added free of charge when required.

Most areas are overnight but there are some regional exceptions which may take 2 days. Given the potential for delays to a delivery we only ship Monday to Wednesday.


Fish are only shipped Airport to Airport for a flat rate of $70. They can be shipped overnight in breathing bags by prior arrangement. They can also be delivered to metro Melbourne.

 

Please provide a contact number and active email address when ordering so the courier can make contact just in case there are any issues.

 

** The shipping charges will be added to you order after you have provided your paypal details. **

All shipping prices are for within Australia. International customers please contact us to organise shipping.
Items that include free shipping in the price are not valid for countries other than Australia.


Please feel free to contact us if you have any queries or special requests.

DOA Policy

We are generally pretty fair and will cover the cost of any goods they have not survived due to bad packaging. For courier issues we can work on sharing the pain so long as the customer has done everything right (ie correct address, suitable place for product to be left etc)
If coral seem dead on arrival, it may take days to actually see if it is dead but please send photos within 1 hour of receiving them and send to our email address.